(v2.x) Account Management

Modified on Tue, 17 Sep at 11:36 AM

If you log in to the service as the Tenant Administrator (the initial FortiCare / Forticloud used to initialize the service and input the licenses), there are two tabs available: Account Summary and Admin Access. Other sub-admins created in the Admin Access section will not see this tab. Only the Tenant Administrator can see the Admin Access section.


Account Summary:


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There are two main sections to Account Summary:


Subscription Type - (Free, Standard or Premium) - This section which dictates which services are included with their purchase. It also includes information on the start and end dates of the contract.


Total Number of Users - This shows the total number of licenses purchased as well as how many licenses are currently in use (number of users imported into the service).



Contract Details


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This section includes an audit of the contracts that have been purchased by the customer. It includes the following information:

Service Type - (Free / Standard / Premium)

Description - (Support information, number of users and modules included)

Contract Number - The number of the contract the service was purchased under.

Start Date - The date the service was purchased and is active from.

End Date - The date the service expires.

Users -  The number of licenses purchased.

Status -  The current status of each contract (Valid / Pending / Expired)

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