https://helpdesk.ftnt.info/en/support/home 2026-09-20T08:02:05+00:00 always 1.0 https://helpdesk.ftnt.info/fr/support/home 2026-09-20T08:02:05+00:00 always 1.0 https://helpdesk.ftnt.info/pt-BR/support/home 2026-09-20T08:02:05+00:00 always 1.0 https://helpdesk.ftnt.info/es-LA/support/home 2026-09-20T08:02:05+00:00 always 1.0 https://helpdesk.ftnt.info/en/support/solutions 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/es-LA/support/solutions 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/fr/support/solutions 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/pt-BR/support/solutions 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000276417 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/es-LA/support/solutions/73000276417 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/fr/support/solutions/73000276417 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/pt-BR/support/solutions/73000276417 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000350834 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000351300 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000353163 2026-09-20T08:02:05+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/folders/73000570278 2026-09-20T08:02:05+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000570280 2026-09-20T08:02:05+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000570282 2026-09-20T08:02:05+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000571395 2026-09-20T08:02:05+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000576134 2026-09-20T08:02:05+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000577251 2026-09-20T08:02:05+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/articles/73000558263-how-to-clear-the-browser-cache- 2022-06-08T12:26:08-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000594821-how-to-i-register-my-security-awareness-and-training-service-product-code- 2024-11-29T12:00:18-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000613866-how-do-i-configure-google-workspace-so-that-learners-can-access-the-security-awareness-and-training-s 2023-08-29T11:10:36-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000628226-how-to-open-a-helpdesk-ticket-for-the-fortiphish-service- 2026-04-16T05:27:50-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000632776-verifying-and-testing-ldap-settings-using-softerra-ldap-browser 2024-05-10T07:08:13-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000632810-authentication-saml2-sso-troubleshooting-guide 2024-11-29T06:39:26-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000642806-how-to-access-both-the-v-2-and-v-3-services-as-a-tenant-administrator-learner 2024-12-06T08:57:35-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000643129--v3-x-what-ips-do-i-use-in-my-firewall-rule-to-allow-ldap-ldaps-smtp-traffic-to-my-ldap-active 2025-05-28T06:27:08-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644209-microsoft-azure-entra-sso-configurations-logout-url-must-be-updated 2024-11-14T11:01:44-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644313-initializing-and-configuring-customizing-the-service 2025-11-26T08:48:17-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644704-supported-browsers 2024-11-26T10:17:21-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644705-supported-languages 2024-11-26T10:23:59-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644706-how-do-i-open-a-support-ticket- 2024-11-26T10:27:47-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644708-user-types 2024-11-26T10:31:39-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644709-learner-experience 2025-11-26T08:17:02-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644714-resources 2025-11-26T09:26:04-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644717-how-to-complete-a-training-assignment 2024-11-26T11:57:40-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644718-how-to-access-your-certificate-of-completion 2024-11-26T11:58:59-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644754-how-to-re-take-completed-training-modules 2025-01-21T14:06:36-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644755-modifying-your-learner-experience-language-setting 2025-11-26T08:20:59-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644756-modifying-your-learner-experience-time-zone-setting 2025-11-26T08:19:58-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644757-configuring-two-factor-authentication-2fa-in-the-learner-experience 2025-11-26T08:34:33-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644758-resetting-changing-passwords-in-the-learner-experience 2025-11-26T08:34:26-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644760-creating-a-forticloud-forticare-master-support-account 2025-11-26T08:46:20-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644761-registering-the-service-using-the-service-contract 2025-11-26T08:52:06-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644762-initializing-the-service-tenant 2025-11-26T09:03:00-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644763-configuring-and-customizing-the-service-tenant 2025-04-01T13:15:52-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644765-domain-verification 2025-11-26T09:49:56-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644769-domain-setup-standard-level-service-free-25-user-service- 2025-11-26T09:44:29-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644770-domain-setup-premium-level-service- 2025-11-26T09:51:38-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644771-single-sign-on-sso- 2025-11-27T09:06:55-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644774--v3-x-how-do-i-configure-saml2-single-sign-on-authentication-to-use-google-workspace-sso- 2026-01-20T10:35:25-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644819--v3-x-how-do-i-configure-saml2-single-sign-on-authentication-to-use-azure-ad-sso- 2026-01-20T07:21:33-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644832-smtp-settings 2026-01-20T09:10:44-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644835-assets-access 2025-11-27T09:16:41-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644839-default-language-for-learners 2025-11-27T09:49:30-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644840-default-time-zone-for-learners 2025-11-27T09:48:08-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644841-branding 2025-11-27T09:39:59-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644844-changing-the-company-logo 2025-11-27T09:58:29-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644846-changing-the-favicon-favorite-icon- 2025-11-27T10:04:07-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644848-changing-the-brand-color 2025-11-27T10:11:00-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644850-email-templates 2025-03-18T06:03:51-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644905-smtp-utilizing-your-own-server-to-send-out-emails-how-to-configure-google-workspace 2024-12-16T08:09:43-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644907-customizing-the-first-time-login-email-notification-template 2025-11-27T10:35:21-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644909-customizing-the-training-enrolment-confirmation-email-template 2025-11-27T11:15:55-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644910-customizing-the-reminder-before-due-date-email-template 2025-11-27T11:23:41-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644911-customizing-the-campaign-completion-email-template 2025-11-27T11:31:15-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644912-customizing-the-scheduled-reports-email-template 2025-11-27T11:37:26-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644918-users 2025-03-18T12:25:53-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644919-how-to-add-a-single-user 2025-11-28T07:39:24-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644920-how-to-import-users-via-a-csv-file 2025-11-28T07:51:51-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644923-how-to-import-via-ldap 2025-11-28T09:53:28-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644924-manually-forcing-the-ldap-synchronization 2025-12-05T06:29:25-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644925-checking-the-ldap-synchronization-history 2025-12-05T07:17:07-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644927-setting-the-department-lead-flag-for-users 2025-12-05T06:42:33-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644928-deleting-an-import-via-ldap-configuration-entry 2025-12-05T07:31:59-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644929-editing-an-import-via-ldap-configuration-entry 2025-12-05T07:59:17-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644931-subscription-type 2024-11-28T10:00:57-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644932-assigning-additional-administrators 2025-12-05T08:37:31-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644939-how-to-create-a-new-custom-report 2025-12-11T11:31:52-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644941-how-to-edit-download-or-delete-a-saved-report 2024-11-28T11:33:23-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644942-reports 2025-12-11T11:19:32-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644954-dashboard 2025-12-10T07:28:17-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644955-managing-campaigns-campaigns-page 2025-12-05T09:55:39-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644956-how-to-preview-video-content 2025-12-05T09:49:17-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644957-campaign-templates-not-available-with-free-25-user-edition- 2025-12-05T09:54:39-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644958-how-to-create-a-campaign 2025-12-10T07:39:25-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644959-how-to-edit-a-campaign 2025-12-10T07:44:04-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644960-how-to-delete-a-campaign 2025-12-10T07:45:35-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644961-how-to-duplicate-a-campaign 2025-12-10T07:52:34-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644962-scheduling-training-progress-reports 2025-12-11T09:18:04-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644963-managing-learners-after-a-campaign-has-been-launched 2025-12-11T09:58:25-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000645025-integrating-with-fortiphish 2025-12-10T06:34:41-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000648281-how-do-i-configure-the-service-to-use-scim-to-manage-my-users-in-google-workspace 2026-01-20T11:20:07-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000648282-how-do-i-configure-the-service-to-use-scim-to-manage-my-users-in-microsoft-o365-entra-azure 2026-01-20T09:01:32-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000650421-how-to-import-users-via-a-scim-system-for-cross-domain-identity-management-provisioning 2025-11-28T08:04:30-07:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000652378-where-can-i-find-help-for-fortiphish- 2025-05-08T11:02:06-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000660108--v3-x-how-do-i-configure-saml2-single-sign-on-authentication-to-use-active-directory-federated-ser 2025-09-24T05:50:02-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000660184-how-do-i-customize-attribute-mappings-for-saml2-single-sign-on-sso-authentication-auto-provisio 2025-09-26T13:49:15-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000660367-how-to-verify-your-dns-txt-and-a-records-have-been-added-correctly-and-have-been-successfully-propaga 2025-09-30T10:23:35-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000667673-decommissioning-v2-x-training-tenants-https-app-training-fortinet-com- 2026-05-19T11:16:12-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000669307-how-to-capture-and-gather-a-har-file-in-google-chrome 2026-04-29T11:51:09-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000669365-fortisat-administration-guide-and-help-documentation 2026-07-02T06:22:10-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000669366-about-the-new-fortisat-service 2026-05-01T08:25:25-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000670050-fortisat-configuration-steps 2026-08-18T07:46:08-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000670271-fortisat-v2-x-decommission-and-upgrade-offer 2026-05-25T18:57:42-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000670304-decommissioning-v3-x-training-tenants-https-ftnt-info- 2026-08-18T08:34:40-06:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000673034-accessing-and-configuring-the-fortisat-service 2026-08-27T14:25:38-06:00 always 0.512