https://helpdesk.ftnt.info/en/support/home 2026-07-19T08:01:25+00:00 always 1.0 https://helpdesk.ftnt.info/fr/support/home 2026-07-19T08:01:25+00:00 always 1.0 https://helpdesk.ftnt.info/pt-BR/support/home 2026-07-19T08:01:25+00:00 always 1.0 https://helpdesk.ftnt.info/es-LA/support/home 2026-07-19T08:01:25+00:00 always 1.0 https://helpdesk.ftnt.info/en/support/solutions 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/es-LA/support/solutions 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/fr/support/solutions 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/pt-BR/support/solutions 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000276417 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/es-LA/support/solutions/73000276417 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/fr/support/solutions/73000276417 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/pt-BR/support/solutions/73000276417 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000350834 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000351300 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/73000353163 2026-07-19T08:01:25+00:00 always 0.8 https://helpdesk.ftnt.info/en/support/solutions/folders/73000570278 2026-07-19T08:01:25+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000570280 2026-07-19T08:01:25+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000570282 2026-07-19T08:01:25+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000571395 2026-07-19T08:01:25+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000576134 2026-07-19T08:01:25+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/folders/73000577251 2026-07-19T08:01:25+00:00 always 0.64 https://helpdesk.ftnt.info/en/support/solutions/articles/73000558263-how-to-clear-the-browser-cache- 2022-06-08T21:26:08+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000594821-how-to-i-register-my-security-awareness-and-training-service-product-code- 2024-11-29T22:00:18+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000613866-how-do-i-configure-google-workspace-so-that-learners-can-access-the-security-awareness-and-training-s 2023-08-29T20:10:36+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000628226-how-to-open-a-helpdesk-ticket-for-the-fortiphish-service- 2026-04-16T14:27:50+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000632776-verifying-and-testing-ldap-settings-using-softerra-ldap-browser 2024-05-10T16:08:13+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000632810-authentication-saml2-sso-troubleshooting-guide 2024-11-29T16:39:26+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000642806-how-to-access-both-the-v-2-and-v-3-services-as-a-tenant-administrator-learner 2024-12-06T18:57:35+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000643129--v3-x-what-ips-do-i-use-in-my-firewall-rule-to-allow-ldap-ldaps-smtp-traffic-to-my-ldap-active 2025-05-28T15:27:08+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644209-microsoft-azure-entra-sso-configurations-logout-url-must-be-updated 2024-11-14T21:01:44+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644313-initializing-and-configuring-customizing-the-service 2025-11-26T18:48:17+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644704-supported-browsers 2024-11-26T20:17:21+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644705-supported-languages 2024-11-26T20:23:59+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644706-how-do-i-open-a-support-ticket- 2024-11-26T20:27:47+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644708-user-types 2024-11-26T20:31:39+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644709-learner-experience 2025-11-26T18:17:02+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644714-resources 2025-11-26T19:26:04+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644717-how-to-complete-a-training-assignment 2024-11-26T21:57:40+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644718-how-to-access-your-certificate-of-completion 2024-11-26T21:58:59+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644754-how-to-re-take-completed-training-modules 2025-01-22T00:06:36+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644755-modifying-your-learner-experience-language-setting 2025-11-26T18:20:59+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644756-modifying-your-learner-experience-time-zone-setting 2025-11-26T18:19:58+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644757-configuring-two-factor-authentication-2fa-in-the-learner-experience 2025-11-26T18:34:33+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644758-resetting-changing-passwords-in-the-learner-experience 2025-11-26T18:34:26+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644760-creating-a-forticloud-forticare-master-support-account 2025-11-26T18:46:20+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644761-registering-the-service-using-the-service-contract 2025-11-26T18:52:06+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644762-initializing-the-service-tenant 2025-11-26T19:03:00+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644763-configuring-and-customizing-the-service-tenant 2025-04-01T22:15:52+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644765-domain-verification 2025-11-26T19:49:56+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644769-domain-setup-standard-level-service-free-25-user-service- 2025-11-26T19:44:29+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644770-domain-setup-premium-level-service- 2025-11-26T19:51:38+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644771-single-sign-on-sso- 2025-11-27T19:06:55+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644774--v3-x-how-do-i-configure-saml2-single-sign-on-authentication-to-use-google-workspace-sso- 2026-01-20T20:35:25+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644819--v3-x-how-do-i-configure-saml2-single-sign-on-authentication-to-use-azure-ad-sso- 2026-01-20T17:21:33+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644832-smtp-settings 2026-01-20T19:10:44+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644835-assets-access 2025-11-27T19:16:41+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644839-default-language-for-learners 2025-11-27T19:49:30+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644840-default-time-zone-for-learners 2025-11-27T19:48:08+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644841-branding 2025-11-27T19:39:59+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644844-changing-the-company-logo 2025-11-27T19:58:29+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644846-changing-the-favicon-favorite-icon- 2025-11-27T20:04:07+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644848-changing-the-brand-color 2025-11-27T20:11:00+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644850-email-templates 2025-03-18T15:03:51+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644905-smtp-utilizing-your-own-server-to-send-out-emails-how-to-configure-google-workspace 2024-12-16T18:09:43+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644907-customizing-the-first-time-login-email-notification-template 2025-11-27T20:35:21+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644909-customizing-the-training-enrolment-confirmation-email-template 2025-11-27T21:15:55+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644910-customizing-the-reminder-before-due-date-email-template 2025-11-27T21:23:41+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644911-customizing-the-campaign-completion-email-template 2025-11-27T21:31:15+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644912-customizing-the-scheduled-reports-email-template 2025-11-27T21:37:26+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644918-users 2025-03-18T21:25:53+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644919-how-to-add-a-single-user 2025-11-28T17:39:24+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644920-how-to-import-users-via-a-csv-file 2025-11-28T17:51:51+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644923-how-to-import-via-ldap 2025-11-28T19:53:28+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644924-manually-forcing-the-ldap-synchronization 2025-12-05T16:29:25+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644925-checking-the-ldap-synchronization-history 2025-12-05T17:17:07+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644927-setting-the-department-lead-flag-for-users 2025-12-05T16:42:33+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644928-deleting-an-import-via-ldap-configuration-entry 2025-12-05T17:31:59+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644929-editing-an-import-via-ldap-configuration-entry 2025-12-05T17:59:17+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644931-subscription-type 2024-11-28T20:00:57+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644932-assigning-additional-administrators 2025-12-05T18:37:31+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644939-how-to-create-a-new-custom-report 2025-12-11T21:31:52+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644941-how-to-edit-download-or-delete-a-saved-report 2024-11-28T21:33:23+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644942-reports 2025-12-11T21:19:32+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644954-dashboard 2025-12-10T17:28:17+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644955-managing-campaigns-campaigns-page 2025-12-05T19:55:39+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644956-how-to-preview-video-content 2025-12-05T19:49:17+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644957-campaign-templates-not-available-with-free-25-user-edition- 2025-12-05T19:54:39+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644958-how-to-create-a-campaign 2025-12-10T17:39:25+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644959-how-to-edit-a-campaign 2025-12-10T17:44:04+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644960-how-to-delete-a-campaign 2025-12-10T17:45:35+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644961-how-to-duplicate-a-campaign 2025-12-10T17:52:34+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644962-scheduling-training-progress-reports 2025-12-11T19:18:04+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000644963-managing-learners-after-a-campaign-has-been-launched 2025-12-11T19:58:25+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000645025-integrating-with-fortiphish 2025-12-10T16:34:41+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000648281-how-do-i-configure-the-service-to-use-scim-to-manage-my-users-in-google-workspace 2026-01-20T21:20:07+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000648282-how-do-i-configure-the-service-to-use-scim-to-manage-my-users-in-microsoft-o365-entra-azure 2026-01-20T19:01:32+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000650421-how-to-import-users-via-a-scim-system-for-cross-domain-identity-management-provisioning 2025-11-28T18:04:30+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000652378-where-can-i-find-help-for-fortiphish- 2025-05-08T20:02:06+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000660108--v3-x-how-do-i-configure-saml2-single-sign-on-authentication-to-use-active-directory-federated-ser 2025-09-24T14:50:02+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000660184-how-do-i-customize-attribute-mappings-for-saml2-single-sign-on-sso-authentication-auto-provisio 2025-09-26T22:49:15+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000660367-how-to-verify-your-dns-txt-and-a-records-have-been-added-correctly-and-have-been-successfully-propaga 2025-09-30T19:23:35+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000667673-decommissioning-v2-x-training-tenants-https-app-training-fortinet-com- 2026-05-19T20:16:12+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000669307-how-to-capture-and-gather-a-har-file-in-google-chrome 2026-04-29T20:51:09+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000669365-fortisat-administration-guide-and-help-documentation 2026-07-02T15:22:10+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000669366-about-the-new-fortisat-service 2026-05-01T17:25:25+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000670050-fortisat-configuration-steps 2026-07-02T15:21:03+03:00 always 0.512 https://helpdesk.ftnt.info/en/support/solutions/articles/73000670271-fortisat-v2-x-decommission-and-upgrade-offer 2026-05-26T03:57:42+03:00 always 0.512