Two-Factor Authentication (2FA)
| This option is only available if the administrator has not confgiured the service to use an existing Single Sign-On (SSO) solution for the service. If the administrator of the service configures the service to use an existing SSO solution, this option will not appear in the Learner Experience interface. |
Two-factor authentication adds an extra layer of security. When users log in, they will need to verify the login using an authenticator application after they enter their username (email) and password. This ensures that two factors are enforced when accessing the learner experience: something you know and something you have (your phone). Only a person who posses knowledge of the username and password AND has physical access to the mobile device will be able to log in to the service. This setting is highly recommended for the administrators of the service.
Configuring Two-Factor Authentication (2FA)
1.) Select My profile from the user menu system:
The My profile setting page is presented:
2.) In the Two-Factor Authentication (2FA) section, click on the Enable Two-Factor Authentication button:
The configuration section is presented:
3.) Download a new or open an existing authenticator application and scan the QR code (instructions very by application), then enter the code the application provides and click on the Verify and enable button.
A confirmation message confirms that two-factor authentication has been enabled.
| Recovery codes Recovery codes are the backup codes to access your account in case you can’t receive two-factor authentication codes. Make a copy of these codes and keep them somewhere safe. |
You also have the option to Disable 2FA. You will be required to log in using the currently configured method (username and password or two-factor authentication) when accessing this section to change the configuration).
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