Learner Experience

The learner experience is the interface learners use to:

• Complete new training assignments via the Incomplete tab selector.
• Review completed training assignments and retake associated quizzes via the Completed tab selector.
• Download the certificate of completion for each completed campaign assignment.
• Access the assets in the My assets navigation menu item. The administrator must allow access to these assets. If you do not see a My assets navigation menu item, then you have not been granted access.
• Change learner interface and training module /quiz language
• Change their time zone
• Configure two-factor Authentication (2FA) settings - This option is only available if the administrator has not configured the system to use an existing 2FA solution for their users.
• Reset/change their password - This option is only available for customers who do not configure their own SAML2 (SSO) authentication solution. When a third party SSO solution is configured, learners will change their password through that solution (e.g. Google Workspace, RapidID, Azure/Entra, ADFS on premises domain validation, etc.).

My Training

The My Training navigation menu item allows learners to:

• Complete new training assignments via the Incomplete tab selector.
• Review completed training assignments via the Completed tab selector.

My assets

The My assets navigation item (if configured by the administrator) allows learners to access additional Security awareness curriculum assets. These assets are provided to allow teachers or other professionals to download the materials necessary to deliver different security awareness topics to younger audiences in a classroom environment. These younger learners do not require accounts to access the Fortinet Security and Awareness Training Service as their content is delivered in classroom.

For more information on the assets provided and a description of each, please refer to this article: Security Awareness Curriculum

My profile

When learners log in to the service, they can make changes to their account by accessing the My profile section of the user menu.

From this menu, learners can:

• Change the default time zone assigned by the administrator.
• Change the default language assigned by the administrator.
• Configure two factor / multi factor (2FA / MFA) authentication (if the administrator has not configured the service to use an existing solution for the users).
• Reset / Change the leaner password (if the administrator has not configured the service to use an existing solution for the users).

Accessing the My profile Menu

To access the My profile menu, select the user name from the bottom left corner of the learner experience screen: