How to add a single user

Modified on Thu, 28 Nov, 2024 at 11:25 AM

1.) Select Users from the navigation menu, then, select the + Manage domains users button in the upper right hand corner of the screen:  

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The Manage domains and users screen is presented:

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2.) Select the Add a single user tab at the top of the screen:

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The Add a single user screen is displayed:

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3.) Complete the form with the desired values:

Field

Description

First Name*

(required)

Denotes the first name of the user. This should be represented in title case as this is how the user name will appear in the system, reports and completion certificates.

Last Name*

(required)

Denotes the last name of the user. This should be represented in title case as this is how the user name will appear in the system, reports and completion certificates.

Email Address*

(required)

Denotes the email of the user. This should match the email for the user. When configuring SSO/SAML2 authentication, this email MUST match the value being passed from the authentication solution. If it does not match, the user will not be recognized by the system and the user will be presented with an error. 

Title*

(required)

While this field is labelled Title, it need not contain a title. However, whatever unique values appear in this field will be used when assigning training campaigns and outputting report data.

Department*

(required)

While this field is labelled Department, it need not contain a department name. However, whatever unique values appear in this field will be used when assigning training campaigns and outputting report data. 

Manager Email

The manager email is the email of the person the user reports to. These manager emails must also be users included in the system. I.e. you cannot refer to any email that is not part of the imported user community. This field is used for advanced notifications (copy manager). If you do not populate this field, or, the mapped attribute in LDAP is a null value, you will not be able to use this functionality. 

Role

Default: No Role, options: No Role or Administrator

Is this user a department lead?

Default: No.  If yes, user will be selectable when scheduling management level campaign reports. They will receive statistics for any users who match their assigned department value. These reports provide the overall progress of the campaign (Completed, In Progress, Not Started, Overdue statistics) for the campaign. It does not provide learner information (names or emails). 


4.) Once completed, select the Add button. A confirmation message will be presented:
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You can edit or delete users which are creted using the Add a single user or Import via CSV methods by selecting the three dots to the right of the user entry:

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