Before you can configure the service, you must first initialize the service. This is done by logging to one of the links provided below, using a FortiCloud/FortiCare master support account. This must be a master account. Logging in to the links provided below with a non master support account will not initialize a tenant.
How to initialize the service / tenant:
1) Navigate to https://ftnt.info
OR navigate to https://app.training.fortinet.com
2) Select LOG IN and enter the username and password for your FortiCloud / FortiCare account.
The service will initialize after a few seconds and you will be logged in to the Learner App as the Tenant Administrator:
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