The Admin Access tab on the Account Management page allows the Tenant Administrator to create additional Administrators on the Fortinet Security Awareness and Training Service platform.
Currently, these sub-admins have full access to the Admin functionality of the service with two exceptions:
- It DOES NOT allow them access to the FortiPhish service pages or configuration from the Dashboard page. This information can only be accessed if the sub-admin creates their own FortiCare/FortiCloud account AND the Tenant Administrator FortiCare/FortiCloud grants them access through the Manager User functionality in FortiCare/Forticloud.
- It DOES NOT allow them access to download assets from the Assets navigation menu item. This information can only be accessed if the sub-admin creates their own FortiCare/FortiCloud account AND the Tenant Administrator FortiCare/FortiCloud grants them access through the Manager User functionality in FortiCare/Forticloud.
How to add additional administrators to the service:
1) After selecting the Account Management navigation menu item, select the Admin Access tab:
2) Click on the Assign Admins button and type the name of one of the users you have uploaded into the service (only users that have been added to the service can be assigned admin access):
After completing this step, the user should have the Launch Admin Portal from the avatar on their Learner Experience page:
To return to the Learner Experience page (after accessing the Admin Portal), the user can select Visit Learner Experience Page from the menu item under the user Avatar.
How to delete administrator accounts to the service:
1) Select Delete for the user whose Admin Access you wish to rescind:
| Users who have been granted Admin Access cannot be deleted from the service until they have had their Admin Access rights rescinded. |
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