User types

Tenant Administrator / Administrator Role / Standard Users (Learners)

Each customer or partner has a tenant. The tenant is the unique instance of the Admin Portal. The Tenant Administrator / Super Admin is the first account created in the system. It is tied to the FortiCloud / FortiCare account used to initialize the service. The Super Admin also inputs the licenses for Fortinet products and services from the FortiCloud / FortiCare portal.

The Tenant Administrator user is the super admin of the SAT (Security Awareness and Training) Service and is responsible for setting up the customer account (users, authentication method, branding) as well as training campaigns, reporting and remediation. They can also assign the admin role to other users of the system. These additional administrators have full access to perform the same functions as the Super User account, except they cannot access the FortiCloud/FortiCare portal.

User Admin role 

Creating Sub Administrators on the Fortinet Security Awareness and Training Service will be covered in the Account Management Section of this guide.

These additional Administrators have full access to perform the same functions as the Super User account, except they cannot access the FortiCloud/FortiCare portal.

If the sub administrators require access to the Assets and FortiPhish configuration, they can create a FortiCare/Forticloud account and the Tenant Administrator FortiCare/FortiCloud account owner can add them as a sub account with administrative permissions in order to access these additional features.

Partner Permissions

Partner permissions set is not currently available in version 3 of this service.

Standard Users (Learners)

This user (usually employees) is the intended audience for the Security Awareness and Training Service. The learners receive the training campaigns set up by the administrator. Learners can authenticate by entering their login credentials from the URL provided by their tenant Admin or via the Training enrolment confirmation email.