Dashboard

The Dashboard Page is available by selecting the Dashboard navigation menu item.

The Dashboard is designed to give a high-level overview of the currently active campaigns. It does not show information for scheduled campaigns or campaigns that are in a draft state. It does not present learner specific information.

Administrators can view the total number of launched campaigns (In progress / Ended) from the All Campaigns widget.

The Allocated learners widget displays the total number of learners assigned across all launched campaigns.

The Learner completion rate widget displays the total percentage of learners who have completed all modules and any associated quizzes (with a passing score of 80% or higher) across all launched campaigns.

The Learner progress overview widget displays the percentage of users in each state:

• % completed (the percentage of users who have completed all modules (and any associated quizzes with a passing score of 80% or higher)).
• % In progress (the percentage of users who have completed one or more modules (and any associated quizzes with a passing score of 80% or higher), but not completed all modules and associated quizzes within a campaign).
• % Not started (the percentage of users who have not started viewing any training).
• % Overdue (the percentage of users who have not completed all modules (and any associated quizzes with a passing score of 80% or higher) between the learner due date and the campaign end date).

Campaign progress overview

This section allows administrators to monitor the progress of all launched campaigns. Administrators can use the Department drop down to select All departments, or a specific department.

Campaign completion progress

This section allows administrators to monitor individual campaign progress over time, with filtering options by department.

Administrators can use the Campaign dropdown box to select a specific campaign. They can also use the Department dropdown to select all departments, or a specific department.

Administrators can also choose to view data for the last 3 months, the last 6 months or the last 12 months (default view).

Campaigns

Campaigns are assignments assigned to learners. Campaigns are comprised of one or more modules. Learners must complete all modules (and any associated quizzes, with a minimum score of 80%) in order to complete a campaign.

There are two types of modules that can be included within a campaign:

• Micro modules – Micro modules are 2-3 minutes in length. There is no quiz included for micro modules. However, leaners must access the quiz page at the end of each module to confirm they have viewed the associated module / videos. Micro modules can be used to introduce new topics, or, as a review of previously completed training.
• Base Modules – Base modules are typically 8-15 minutes in length. There are knowledge check exercises throughout the module. Base modules also include a quiz (typically 7 questions) which learner’s must achieve at least an 80% in order to pass. Once an 80% score is obtained by the learner, the module is marked as complete.

Administrators can combine micro modules and base modules within a single campaign assignment.

The Fortinet Security Awareness and Training Service supports running multiple campaigns across your organization at once. Campaigns can be created and assigned to the entire organization, to specific groups (depending on how you populate your user import data) or based on an event trigger from the FortiPhish automated phishing service. For example, you can design a campaign and assign it when people click a link in a phishing simulation email.

Before launching your initial campaign, Fortinet recommends reading the following documents and / or taking the Manager Modules training available in the service:  

Documents: 

Setting Goals and Planning Your Security Awareness and Training Program

Planning Your Security Awareness and Training Calendar

Online Training (Available when creating a new campaign from within the service):