You may configure up to ten custom domains from your list of verified domains. This is ten total domains including the default domain <tenantID>.ftnt.info.
Subdomain names may contain:
- Lowercase only
- At least one letter
- At least three characters
- No more than 64 characters
- Only characters supported in domain names (e.g. hyphen)
After you have successfully verified the domain, a default domain of ftnt.info will appear in the URL Domain Customization section. Your default site URL will be showed as: <Tenant ID>.ftnt.info:
To add a new (more meaningful) subdomain:
1) Enter a new subdomain (for example, your company name) in the Custom domain name text box and select Save.
Your new custom domain will appear in the list:
2) To begin using this more meaningful subdomain, select the Primary domain option button:
3) Confirm the operation by selecting the Confirm button in the dialogue box:
After confirming, you will be redirected back to the Learner App page. You can log back in to the Admin App by selecting Go to Admin from the Avatar drop down menu. Click on Domains and confirm the new Primary Domain setting:
If you attempt to add a subdomain to ftnt.info that already exists in the system, you will receive the following error:
The domain <the domain you entered>.ftnt.info already exists in the tenant.
You can delete customized domains from the list by clicking on the trash can icon.
You cannot delete the Primary domain. If you wish to delete a Primary domain you must first assign a new Primary domain and then perform the delete operation.
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