(v2.x) Scheduling a new campaign

Modified on Tue, 17 Sep at 11:50 AM

Administrators can launch new campaigns from an existing campaign template, or by creating a new template and then launching it immediately.

Campaigns have three associated dates:

Campaign start date – The date and time the campaign will start. This is the date the campaign welcome emails will be sent to users (if enabled).
Training due date for learners – The learner completion deadline. This is the date the overdue reminder will be sent to users (if enabled).
Campaign end date – After this date, learners will no longer have access to the training content.

You can also set the applicable time zone for the campaign dates.

Note

Campaing start date must be at least one hour after the current time.

After the campaign has been launched, you cannot modify the Campaign start date. While you can modify the Training due date for learners and the Campaign end date, there should be no reason to do this, nor is it recommended.

You should leave enough time between the Training due date for learners and the Campaign end date so that managers can monitor completion status via a user report and follow up with users to ensure the training is complete. The amount of time may vary depending on the length of time the campaign. The length of time should take in to account the number and length of modules being assigned.

A word about overlapping campaign dates

Care should be taken when choosing dates and times for campaigns. If campaign dates overlap and a learner is assigned the same module(s) in multiple campaigns, the user will only have to complete the module once. For example, if a learner is assigned campaign ‘A’ and campaign ‘B’ and both campaigns contain a duplicate module, the user will only have to take the module (and pass the quiz, if applicable) in whichever campaign they complete first. When they take the second campaign, when they get to overlapping modules, they will be marked as complete and passed.

How to schedule a campaign from an existing campaign template

How to create a new campaign template and schedule the campaign