1.) Select the settings button to the right of the LDAP configuration you would like to force synchronization on, and then select the Sync Now option from the drop-down menu:
After the sync attempt, if any of your LDAP Configuration settings are incorrect, you will receive the following error:
Check your settings and try again.
You can get assistance by sending an email to infosec_awareness@fortinet.com
If successful, you should now be redirected and see your configuration saved on the Import Users via LDAP screen:
If you see Sync successfuls with concern, try Checking the LDAP synchronization history
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